The Gay and Lesbian Counselling Service of NSW (GLCS) is a volunteer based community service providing free, anonymous and confidential telephone counselling, information and referral services and support groups for lesbian, gay, bisexual, transgender and intersex (LGBTI) people, their friends and family and the wider community throughout New South Wales (NSW) on sexuality and life issues.
GLCS merged with Twenty10 last year, and is now part of Twenty10 incorporating GLCS NSW. See also Twenty10 website here: http://www.twenty10.org.au/
We are also now part of the QLife national teleweb service for LGBTI people - check out QLife here: http://qlife.org.au/
In addition to phone counselling, QLife also offers web chat support and useful information.
Telephone Support, Information, and Referrals
QLife is open every day of the year - call 1800 184 527 (free call from all areas including mobiles), 5.30pm-10.30pm.
Lesbian Line is having a short break over Christmas/New Year and will return in January. m
Young people (under 26) can also call Twenty10 on 8594 9555 between 10am-5pm for support and information, when Twenty10 reopens for 2014 on 6 January.
If you are seeking urgent support and our lines are busy or unattended, here are other services that may be able to assist:
Lifeline - 24 hour/7 days a week - general telephone counselling (not specifically LGBTIQ): 131 114
Alcohol & Drug Info Service - 24 hour advice, information and referral: 9361 8000 or 1800 422 599 (regional callers)
Homeless Persons Info Centre - 1800 234 566
Domestic Violence Line - 1800 656 463
Sexual Health Info Line - 1800 451 624
Mental Health Information Service - 1300 794 991 (weekdays 9am - 5pm)
Please dial 000 if you are experiencing an emergency and require assistance from police, fire brigade or ambulance services.
If you are a volunteer or have an admin enquiry:
Please call the office on 02 8594 9550 during business hours, or you can email us at
Women's Coming Out Group: fortnightly, Thursday 7pm-9pm (see the Women's COG page under the services tab for dates and topics)
Talking It Out: Men's Discussion Group: fortnightly, Thursday 7pm-9pm (see the Men's T.I.O. page under the services tab for dates and topics)
Social Saturdays: a social group for all LGBTIQ people - women, men, and sex and/or gender diverse people. Meets the 3rd Saturday of each month, 4.30pm-6.30pm (see the Social Saturdays page under the services tab for dates and activities)
SMART: SMART (drug and alcohol recovery), Mondays 7pm-8.30pm NEW TIME FROM JANUARY except public holidays (see the SMART page under the services tab for more information).
All groups are held at: Twenty10 Incorporating GLCSNSW - Level 1, 45 CHIPPEN ST, CHIPPENDALE (corner Meagher St, entrance in Chippen Street, look for the Twenty10 signage).
For more info on each group, click on the 'Services' tab above then select the group you're interested in.